Knowledgebase: Ordering
Shipping Options
Posted by Sophie G on 14 May 2015 08:02 AM

We have three shipping options:

Standard delivery can take between 2-7 business days (Australia only) from the time your order is shipped. There is no tracking option available for standard delivery. If you have purchased your voucher from our website then it will include standard delivery within Australia. 

For all NZ and international orders, standard delivery is 7-14 business days.  

Express delivery is usually between 1-2 business days (Australia only) from the time your order is shipped and there is tracking available. You will be emailed your tracking number when your order has been shipped. 

For all NZ and international orders, express delivery is 3-5 business days.  

We also have Pick Up available for those customers who live in Victoria. We will send you an SMS when your order is ready to pick up. Our address is 43 Lakeside Ave, Reservoir, VIC 3073 and we are open Monday to Friday between 9:00am and 5:30pm. 

We also have a VIP option available should you require your order sooner:

VIP 2 Days (Australia only) - Production time of 2 business days, express shipping 1-2 business days.

VIP 2 Days (NZ & International only) - Production time of 3 business days, express shipping 3-5 business days. 

If you would like your order upgraded to express post or VIP please contact our friendly Customer Support Team.

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